Last updated: September 24, 2025
At GoTrip, we are deeply committed to safeguarding your privacy and protecting your personal information. We understand that your trust is our most valuable asset, and we take this responsibility very seriously. This comprehensive privacy policy is designed to provide you with a clear and detailed understanding of how we collect, use, share, and protect your personal information when you use our mobile application, GoTrip.
Our commitment to privacy extends beyond mere compliance with legal requirements. We strive to be transparent in our data practices, empower you with control over your information, and continuously improve our privacy measures to adapt to the evolving digital landscape. This policy reflects our dedication to these principles and our respect for your privacy rights.
By using GoTrip, you entrust us with your information, and we want to ensure that you fully understand how we handle that trust. We encourage you to read this policy carefully and reach out to us if you have any questions or concerns. Your privacy matters to us, and we are here to address any inquiries you may have.
This privacy policy applies to all users of the GoTrip mobile application, regardless of their location. It covers all personal information collected, processed, or stored by GoTrip in connection with our services. This includes information you provide directly, data we collect automatically, and information we receive from third parties.
The policy is designed to comply with various international privacy laws and regulations, including but not limited to:
While the specific rights and protections may vary depending on your location, we strive to provide a high standard of privacy protection to all our users, regardless of their geographical location.
To ensure clarity throughout this policy, we've defined key terms:
At GoTrip, we are committed to protecting your privacy and minimizing data collection. We adhere strictly to the principle of data minimization, ensuring that we only collect and process information that is absolutely necessary for providing our services. Our approach prioritizes local storage on your device, with limited server-side storage used only for specific features you choose to use. Here's a detailed breakdown of the information we collect and how we handle it:
When you create an account with GoTrip, we collect only the minimal information necessary to set up and manage your account securely:
We want to emphasize that we do not collect or store any additional account information on our servers. Your email address, when stored on our servers (only if you use backup or collaboration features), is used solely for account authentication and to facilitate these specific features you've opted to use.
The heart of GoTrip's functionality lies in helping you plan and organize your trips. To provide this core service, we process various types of trip-related information. However, we've designed our system with your privacy in mind:
The types of trip plan data that may be collected and stored (either locally or on our servers, depending on your usage of the features mentioned above) include:
We want to be absolutely clear: we do not use your trip data to provide customized recommendations or for any purpose other than facilitating the specific features you're using. Our app's functionality is based solely on the information you input, and we do not analyze your data for personalization or any other purposes beyond providing the core trip planning service.
GoTrip allows you to enhance your trip plans with visual memories by adding photos and videos. We handle this content with the same privacy-first approach as your trip plan data:
We want to emphasize that we do not collect or store any other types of user-generated content beyond the photos and videos you explicitly add to your trip plans. We do not access or analyze this content for any purpose other than providing the specific features (backup, collaboration, or trip sharing) you choose to use.
In summary, GoTrip is designed with a strong focus on user privacy and data minimization. We collect and store only what's necessary for the app's core functionality, prioritize local storage on your device, and only use server storage when you explicitly opt to use features that require it. We do not use your data for personalization, recommendations, or any purpose beyond providing the specific trip planning and sharing features you choose to use.
While GoTrip itself does not collect device and usage information on our servers, we use third-party services that may collect certain data:
Please note that these third-party services have their own privacy policies and data collection practices. We encourage you to review their policies for more information on how they handle your data.
When you communicate with us or other users through GoTrip, we may collect and store that information to facilitate communication, improve our services, and maintain records of our interactions. This includes:
GoTrip does not store or collect any financial data on our servers or on your device. For services such as accommodation bookings, flights, visa applications, currency exchange, and other activities, we partner with various third-party providers, including:
When you use these services through our app, you will be directed to the respective provider's platform. Any information you provide during these transactions is collected and handled directly by these third-party services. We recommend reviewing their privacy policies to understand how they handle your data.
GoTrip may collect and process both approximate and precise location data:
Location data is primarily stored locally on your device. However, it may be included in backups or shared trips if you use those features. We only collect and use precise location data with your explicit consent and solely for providing and improving our services.
In certain circumstances, we may collect sensitive personal information, such as precise location data. This information is only collected with your explicit consent and is used solely for providing and improving our services. We do not use sensitive personal information for any other purposes without your additional consent.
To provide core app functionality, GoTrip may access information about other applications installed on your device in the following limited circumstances:
This information is used solely to enhance your user experience by ensuring that app features work correctly with other applications on your device. We do not collect, store, or transmit a comprehensive list of your installed applications to our servers. This data is processed locally on your device and is not used for advertising, profiling, or any purpose other than providing the specific functionality you request.
GoTrip does not collect or store any health-related information on our servers. While some of our third-party partners (such as those mentioned in section 4.6) may collect health information for specific services (e.g., travel insurance), we do not have access to or process this data. We recommend reviewing the privacy policies of these third-party providers for information on how they handle sensitive data like health information.
At GoTrip, we are committed to using your personal information responsibly and transparently. We process your data for various purposes, always ensuring that we have a valid legal basis for doing so. Here's a detailed breakdown of how we use the information we collect:
The primary use of your information is to deliver and enhance the GoTrip service:
It's important to note that we do not use your trip data to send you recommendations or personalized content.
Protecting our users and our platform is a top priority:
We use your information to keep you informed about essential aspects of our service:
We want to assure you that we do not use your information for marketing purposes and will not send you marketing emails.
We use data to gain insights and improve our services:
In some cases, we process your information to meet legal or contractual requirements:
GoTrip is committed to protecting your privacy and will not sell your personal information. However, there are certain circumstances where we may share your information with third parties:
We will share your personal information with third parties when we have your explicit consent to do so. This might include:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers are obligated to protect your information and may only use it for the specific purposes we've contracted them for.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This might occur in cases such as:
If GoTrip is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our app of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may share aggregated or anonymized information that does not directly identify you for various purposes, including:
This information cannot be linked back to any individual user.
We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. Specifically:
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate our services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services.
Our approach to trip data retention is designed to give you full control:
GoTrip itself does not collect or retain usage data. Any usage data collected by third-party services (such as Firebase Crashlytics or ad providers) is subject to their respective data retention policies.
We retain communications related to customer support for as long as necessary to resolve issues and improve our services. We do not engage in marketing communications, so no such data is retained.
You can request to delete your account at any time by visiting this URL: https://gotrip.thinkinglevel.com/delete_data.html. Following your request, we will permanently delete your account information from our systems, except for information that we are required to retain for legal or legitimate business purposes.
GoTrip respects your rights over your personal data. However, it's important to note that we collect and store very limited personal information. Here are your rights and how they apply to the data we handle:
The primary personal information we store is your email address, which is visible in your account settings. All other data, including trip information, is stored locally on your device and is directly accessible to you through the app.
Under applicable data protection laws (including GDPR and CCPA), you have the right to correct, update, or rectify your personal data when it is inaccurate or incomplete. This right includes:
If you believe any personal information we hold about you is incorrect or incomplete, please contact us using the information in the "Contact Us" section, and we will correct it promptly.
Under applicable data protection laws (including GDPR and CCPA), you have the explicit right to request deletion of your personal data. This right includes:
When you request data deletion, we will permanently remove your data within 30 days, except for information we are legally required to retain. You will receive confirmation once the deletion is complete.
Given that we do not process your trip data for purposes other than providing our core services, and that most data is stored locally on your device, restrictions on processing are inherently in place.
We do not use your data for purposes such as direct marketing or profiling. Your trip data is used solely for providing the service you request.
You can withdraw consent for data processing by deleting your account. For locally stored data, you have direct control through the app.
Most of your data is already stored locally on your device, giving you direct access and control. For any server-side data (like shared trips), you can access this through the app.
You have the right to know whether your personal data is shared with third parties. We only share data in limited circumstances, such as when you use specific features like backups or collaboration.
You have the right to opt-out of certain data collection and sharing practices. Here are the specific ways you can exercise this right:
While GoTrip does not sell your personal data, these opt-out mechanisms ensure you have full control over how your data is collected, used, and shared.
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes upon applicable data protection laws.
To exercise any of these rights or if you have any questions about your data, please contact us using the information provided in the "Contact Us" section of this policy.
Protecting your personal information is of utmost importance to us. We employ a variety of security measures to safeguard your data:
Most of your data is stored locally on your device, protected by your device's built-in security measures. We recommend using device-level security features like passwords or biometric locks.
For the limited data stored on our servers (email addresses for authentication, backup data, and shared trips), we implement industry-standard security measures including encryption and access controls.
We use reputable third-party services like Firebase for authentication and crash reporting. These services have their own robust security measures in place.
GoTrip operates on a global scale, which means that your information may potentially be transferred to, and processed in, countries other than the one you reside in. It's important to understand how this works and what it means for your data:
The majority of your data, including all trip details and personal content, is stored locally on your device. This means that this data typically doesn't cross international borders unless you physically travel with your device.
For the limited data we do store on our servers (such as email addresses for authentication, backup data if you use that feature, and shared trip data), we may transfer and process this data in different countries. Our servers are primarily located in [insert primary server locations], but we may use cloud services with data centers in various locations to ensure efficient service delivery and data redundancy.
Regardless of where your data is processed, we maintain the same high standards of data protection. We implement appropriate safeguards to ensure that your data receives an adequate level of protection in the countries where we process it. These safeguards include:
Some of the third-party services we use, such as Firebase for authentication or advertising partners, may also transfer data internationally. We encourage you to review the privacy policies of these services for more information on their data transfer practices.
If you are located in certain regions, like the European Economic Area (EEA), you may have rights in relation to your personal data being transferred outside of your country. If you have any questions or concerns about our data transfer practices, please don't hesitate to contact us using the information provided in the "Contact Us" section.
At GoTrip, we take the privacy of children very seriously. Our services are not intended for use by individuals under the age of 13 (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect or solicit personal information from children. This policy and its implementation are designed to protect children and comply with applicable laws and regulations regarding children's privacy.
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately using the information in the "Contact Us" section.
If we become aware that we have collected personal information from a child under the applicable age of digital consent without parental consent, we will take steps to remove that information from our servers as quickly as possible. In the case of locally stored data on a device, we will provide instructions to delete the app and its data.
We encourage parents and guardians to monitor their children's internet usage and to help enforce this policy by instructing their children never to provide personal information through our app or any other online service without their permission.
We are committed to promoting safe online practices for children. We recommend that parents and guardians visit educational websites like FTC's Children's Privacy page for more information on protecting children's privacy online.
At GoTrip, we are committed to continuously improving our services and adapting to new technologies and regulations. As a result, this Privacy Policy may be updated from time to time. We want to ensure that you are always aware of how we are processing and protecting your personal information.
We regularly review this Privacy Policy to ensure it accurately reflects our data handling practices and complies with current data protection laws and regulations. As part of this process, we may make changes to the policy.
Changes to our Privacy Policy may include:
When we make material changes to this policy, we will notify you through one or more of the following methods:
We encourage you to review this policy periodically to stay informed about how we are protecting your information. The "Last updated" date at the top of this Privacy Policy will indicate when the policy was most recently revised.
Your continued use of GoTrip after any changes to this Privacy Policy will constitute your acceptance of such changes. If you do not agree with the revised policy, you should discontinue your use of the app. However, we encourage you to contact us with any concerns you may have.
For transparency, we maintain an archive of previous versions of our Privacy Policy. If you wish to review a previous version, please contact us, and we will provide you with access to the archived policies.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Name: Akashdeep Das
Email: care@gotrip.thinkinglevel.com